CCIE Collaboration

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CCIE Collaboration 2018-05-08T15:53:47+00:00

CCIE Collaboration

Course Length :  80 Hours

Course Description

The CCIE Collaboration certification course student will be learning Cisco Unified communications (UC) solutions. It will provide ability to deploy collaboration systems and services that increase user productivity, improve the customer experience and provide a seamless user experience. The following topics are general guidelines for the content that is likely to be included on the exam. However, other related topics may also appear on any specific instance of the exam.

Course Prerequisites

There are no formal prerequisites for CCIE certification. Other professional certifications or training courses are not required. Instead, candidates must first pass a written qualification exam and then the corresponding hands-on lab exam.

 

Outline

Cisco Collaboration Infrastructure

  • Cisco UC Deployment Models
  • User management
  • IP routing in Cisco Collaboration Solutions
  • Virtualization in Cisco Collaboration Solutions
  • Wirelesses in Cisco Collaboration Solutions
  • Network services
  • PoE
  • Voice and data VLAN
  • IP multicast
  • IPv6

Telephony Standards and Protocols

  • SCCP
  • MGCP
  • SIP
  • 323 and RAS
  • Voice and video CODECs
  • RTP, RTCP, and SRTP

Cisco Unified Communications Manager (CUCM)

  • Device registration and redundancy
  • Device settings
  • Codec selection
  • Call features
  • Dial plan
  • Media resources
  • CUCM mobility
  • CUCM serviceability and OS administration
  • CUCM disaster recovery
  • ILS/URI dialing
  • Call Admission Control
  • SIP and H.323 trunks
  • SAF and CCD
  • Call recording and silent monitoring

Cisco IOS UC Applications and Features

  • CUCME
  • SRST
  • CUE
  • Cisco IOS-based call queuing
  • Cisco IOS media resources
  • CUBE
  • Fax and modem protocols
  • Analog telephony signalling
  • Digital telephony signalling
  • Cisco IOS dial plan
  • SAF/CCD
  • IOS CAC
  • IOS accounting

Quality of Service and Security in Cisco Collaboration Solutions

  • QoS: link efficiency
  • QoS: classification and marking
  • QoS: congestion management
  • QoS: medianet
  • QoS: wireless QoS
  • Security: mixed mode cluster
  • Security: secured phone connectivity
  • Security: default security features
  • Security: firewall traversal
  • Security: toll fraud

Cisco Unity Connection

  • CUCM and CUCME integration
  • Single inbox
  • MWI
  • Call handlers
  • CUC dial plan
  • Directory handlers
  • CUC features
  • Voicemail networking

Cisco Unified Contact Center Express

  • UCCX CTI Integration
  • ICD functions
  • UCCX scripting components

Cisco Unified IM and Presence

  • Cisco Unified IM Presence Components
  • CUCM integration
  • Cisco Jabber
  • Federation
  • Presence Cloud Solutions
  • Group chat and compliance
Online Course Fee Payment
Other Amount:
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CCIE Collaboration

  • Duration :   80 Hours
  • Certificates :   Yes
Online Course Fee Payment
Other Amount:
Your Email Address:

Quick Facts

The CCIE Collaboration certification course student will be learning Cisco Unified communications (UC) solutions. It will provide ability to deploy collaboration systems and services that increase user productivity, improve the customer experience and provide a seamless user experience. The following topics are general guidelines for the content that is likely to be included on the exam. However, other related topics may also appear on any specific instance of the exam.